Blue Marlin Systems - Services Overview

Partners

Services

Outsource Offerings
       ERP Application Maintenance
       Legacy Systems
       e-Business and Client Server
       IT Enabled Services

Application Outsourcing
The Blue Marlin Advantage

Full support for all business and technical processes

Configuration and Master data maintenance

Extend system to
new business units

Add new functionality

Upgrade package and platform

Continuous technical monitoring of system resources

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Solutions and Services
We recognize that corporations today view and use their IT systems for competitive advantage. Building and retaining in-house capability consistently is often difficult. Industry best practices encourage use of strategic outsourcing relationships to guard against technical obsolescence while gaining financial advantages from such efficient partnerships. Blue Marlin’s outsourcing offerings are carefully assembled to deliver cost-effective solutions for mission critical applications in the current IT landscape.

Outsource Offerings

Category	Service Offerings
ERP Applications	SAP R/3 Outsourcing
ERP Applications	Enterprise Application Integration (EAI)
Legacy Systems	Data Migration Services
	Application Development
	Application Maintenance Services
e-Business and Client Server Applications	Application Development and Maintenance Services
e-Business and Client Server Applications	Website hosting, security and monitoring
IT Enabled Services	Data Entry Services
	Back Office Operations
	Call Center Development and Operations

The Blue Marlin Methodology
Underlying each offering is an effective methodology that ensures efficient solutions to our clients – whether the project is long-term support of an existing system or development of a cutting-edge application. A key feature of the methodology is how the delivery is optimized for each client’s needs. We do this by precisely balancing support between US customer response centers and offshore locations. This gains the most efficient mix of reliable support with guaranteed savings that accrue from offshore development. The methodology uses Blue Marlin’s proven Project Management and Quality control processes for successful implementation.