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SAP R/3 Application Support
As a complete support of your production application, this offering covers virtually all services required to operate, maintain and expand your unique SAP
R/3� environment. Outsourcing your application support to Blue Marlin guarantees an
unparalleled level of support
and benefits
for your power users, end-user community and senior management
Support Activities
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Standard
Support Activities |
| 7x24 Help Desk |
Expert
knowledge of your
Configuration & Master data |
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Minor data/configuration/ code
changes |
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Monitor
EDI and Data Interfaces |
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Monitor
all Hard
Copy Outputs |
|
Basis
Administration
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More
Details |
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Enhanced Support
Activities |
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Develop
New Functions/Processes |
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Extend
system to new business units or Organization structures |
|
Mass
maintenance of Master data |
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Develop
New Interfaces/EDI |
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Configure
& Code New Outputs |
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Basis
and System Upgrades |
|
More
Details |
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C
o n t i n u o u s M o n i t o r i n
g |
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Learn more about how it works
or contact us
for a free evaluation. |
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SAP Competency
Center
|
| Read SmartSAP,
our newsletter highlighting current practices for SAP R/3 system
users. Also check out tips in
the latest issue. |
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SAP Support Center
|
| Experts on our US
Helpdesk, along with offshore backup, provide 7x24
support using rigorous customer
service processes and
tools. |
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