Underlying each offering is an effective methodology that ensures efficient solutions to our clients – whether the project is long-term support of an existing system or development of a cutting-edge application. A key feature of the methodology is how the delivery is optimized for each client’s needs. We do this by precisely balancing support between US customer response centers and offshore locations. This gains the most efficient mix of reliable support with guaranteed savings that accrue from offshore development. The methodology uses Blue Marlin’s proven Project Management and Quality control processes for successful implementation.